Our call centre operates from 8AM - 7PM, Monday to Saturday. Call us at 03337 720720
Make a booking online.
Book at the tap of a button with our mobile app.
After making the booking, our driver will arrive at a time and location of your choice. We will inspect your car and check for any faults and concerns you may have. A collection report will then be generated and sent on sms & email. If you have any concerns or enquiries, please contact customer support at 03337 720720. Please remove any valuable belongings as your car passes through multiple departments. All our staff wear face masks, gloves, and take other necessary precautions to prevent the spread of COVID-19.
Once the car arrives at the workshop, a service advisor is assigned and a full detailed report with images is generated again. The car is checked by the next available technician. After checking, the health check report is sent by sms & email. If needed, our parts advisors search for highest quality parts with the best prices in the market. A quotation is then generated and sent to you via sms & email to accept or reject. No work is carried out without your approval. Once we receive your decision, the parts are ordered and your car repair or service is initiated.
Once the car service is complete, it goes for a quality check. If it fails the quality check, it gets sent back to the workshop for further diagnosis. The car goes for another quality check. After it passes, an invoice will be generated and a link to make the online payment gets sent to you by SMS and email. Once the invoice is paid, a driver is then assigned to deliver your car back to you. The driver will carry out a final inspection with you and generate a delivery report which will be sent to you on SMS and email.
We provide a 12 month/10,000 Miles warranty with every car service. Whether you choose to buy genuine or aftermarket parts from us, both come with a hassle-free warranty policy. The labour is also covered under the warranty.
We provide a 12 month/10,000 Miles warranty with mechanical repairs excluding AC, electrical, seals and consumables. Whether you choose to buy genuine or aftermarket parts, both come with a hassle-free warranty policy. The labour is also covered under the warranty. Additional Terms apply.
We provide a 6 month/5,000 Miles warranty with all electrical repairs. Whether you choose to buy genuine or aftermarket parts from us, both come with a hassle-free warranty policy. The labour is also covered under the warranty.
We provide a 6 month/5,000 Miles warranty with all car AC repairs. Whether you choose to buy genuine or aftermarket parts from us, both come with a hassle free warranty policy. The labour is also covered under the warranty.
We provide a 12 month/10,000 Miles warranty with all car batteries & tyres. For tyres only manufacturer defects are covered under the warranty and the manufacturer may request to inspect the tyres at the time of claiming. Wear and tear is not included in this warranty policy. For batteries, an immediate replacement will be provided within 12 months
Yes. All garages part of our network are fully insured, and all our mechanics are more than qualified to work on your car.
The process is simple. On the day of your service, our agent will arrive at the collection point. He will check your car for any damage and prepare a damage report of your vehicle, which will be sent to you by SMS and e-mail. Your car is then taken to the garage and fully inspected with a comprehensive health check.
If any issues are found during the service, we will source the parts and give you a quote for them, and any labour work during repairs. Our advisor will contact you to obtain your approval for any vehicle repairs. If you accept, we will carry out the service and additional repairs, and if you decline, only the service will be conducted.
Once payment has been received, your car will be delivered to you along with a comprehensive delivery report. You can check the report to see if any additional damages are on your car. All our invoices, inspection reports, delivery reports, and parts requests are sent digitally to your phone via SMS, e-mail, or on the app.
ServiceMyCar provides a next day delivery for all regular service bookings. If any additional work is required, then you’ll be given an EDD.
The free pickup and delivery will be done at your desired timeslots, which means you can get your vehicle back before midnight on the following day. Our designated drivers operate 24 hours a day, so your car can be collected and delivered at any time.
Parts are not included in the service packages online. We will supply you with OEM, aftermarket, and genuine parts at trade prices, or you can provide your own parts. We give you the freedom of choosing your own parts.
The service prices listed online cover labour costs only. At the time of booking, you will have two options: supply my own parts or buy parts from ServiceMyCar. Our advisor will always call you with prices for parts and labour if we find any issues with your vehicle. Additional work will only be performed after your approval.
It is our pleasure to announce that we are expanding our business with a new office location. In the process of relocation, our landline will be inactive temporarily. You can continue communicating with us via WhatsApp at 800 BOOKING (+971 800 2665464) or email our Customer Support Team at info@servicemycar.com for all inquiries. We thank you for your support and look forward to servicing your vehicles.
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